COOKIE POLICY PIPEX ITALIA S.p.A. – English Version

With this Policy we want to inform you in a transparent way about how ( and for what purposes) we use cookies.

What are cookies, what are they for and who installs them?
Cookies are small text files that websites you visit store in your device (ex: pc, tablet, smartphone) which allows the browser to send information to those who installed the cookies in order to offer you optimal navigation, produce statistics on visits, propose personalized content and targeted marketing.


During navigation on this site, you can receive the following cookies on your device:

  • First-party cookies: these are cookies stored from the website of the owner, which you are visiting;
  • Third-party cookies: these are cookies stored on behalf of third parties.

The Owner of the website has the responsibility and the management of first-party cookies. The Owner has no control over the activity of the third party, nor over the possibility that the third party changes them over time. In relation to third-party cookies, the Owner only acts as an intermediary and, in this capacity, he refers to the information of the third party.

Other tracking tools. Similar to cookies, other tracking tools are being developed to pursue the same purpose. These tracking tools can be catalogued according to a set of criteria. The main criteria of grouping remains the purpose for which they are used: of a technical or commercial nature. The main criteria of grouping remains that of the purpose for which they are used: of a technical or commercial nature.

  • What is the purpose of this Cookie Policy?
    In compliance with the Regulation (EU) 2016/679 on the protection of personal data “GDPR” and the legislation on European and Italian cookies, we wish to inform you about the processing of your personal data collected through cookies (and possibly other tracking tools similar to them) including third parties. The treatment will be based on principles of fairness, lawfulness and transparency, as well as protection of your privacy and protection of your rights.
  • Who is the Owner of treatment? How to contact him?
    The Owner of treatment of your personal data is the company Pipex Italia S.p.A., viale Gian Galeazzo 15, 20136 Milano, C.F./P.IVA IT11027910154 (hereafter “the Owner”). You can find the contact information in the Privacy Policy section of the website.
  • What cookies does this site use? For what purposes, on what legal basis? Is it mandatory to provide the data? What happens if I do not provide them?
    The cookies used by this site can be classified according to the following categories: 

1) Technical cookies, which are used to make the site work,

2) Profiling cookies, used to track user behaviour to analyze it in order to offer services based on your preferences.

The related details are listed below:

  • Technical cookies that do not require your consent
    This category includes:
    • navigation or session cookies, used to ensure normal navigation and use of the website (allowing, for example, to make a purchase or authenticate to access restricted areas) these cookies are automatically deleted when the browser is closed;
    • cookies analytics anonymized, they are cookies used to collect information, in aggregate form and therefore not attributable to the individual, relating to the number of users, to the most visited pages, to the places which you connect from, etc., to process statistics on the service and use of the website. These cookies can also be third party, in this case the Owner must have made them anonymous (ex. Through IP anonymization or concealing part of it) and must not allow the third party to cross-reference the information collected through the site with others already available to it or to transmit it to third parties.
    • functionality cookies, they allow the user to browse according to a set of selected criteria (for example, the language or the products selected for purchase) in order to improve the service offered.

Necessity of providing data and consequences.
The provision of data collected through the cookies described above is not mandatory, however it is necessary to connect to the website and to provide the service. In the partial or total absence of this provision, you will not be able to use the site or there may be problems in its use. The list of Technical cookies used by this website with their features (ex: characteristics, data retention times, etc.) is available in the designated cookie area accessible from the banner (Link at the bottom of this information).

Profiling cookies, that require your consent

Profiling cookies can be:

  • of first party: installed directly by the owner on their website
  • of third party: installed on website of the Owner by third party. The Owner has no control over the activity and purpose of the third party, nor over the possibility that the same changes them over time. The Data Controller only acts as an intermediary. In this capacity, he refers to the information provided by the third party.

Profiling cookies allow to follow and trace the behaviour of the user while browsing the website.

  • They have the purpose of profiling the user and are used by the Owner or by the third party as part of your web browsing.
  • Non-anonymized analytics cookies used by the third party are also profiling cookies, when the Owner has not made them anonymous (ex: he has not anonymized the IP) or when it allows the third party to cross-reference the information collected with others already available or to transmit them to third parties, therefore allowing to identify the user through these information.

Necessity of providing data and consequences. Failure to provide data resulting from your lack of consent for these cookies has no consequence for the purpose of browsing the website and its use.

How to manage the cookie consent?
You can manage your consent relating to the individual categories of cookies by operating directly in the designated cookie area accessible from the banner (link at the bottom of this information).

How to disable all cookies with the browser?
Another possibility to limit the use of cookies is to operate on your browser. Most browsers offer the opportunity to express your choice regarding the use of cookies by websites. Below are the procedures to change the settings on cookies and links to relevant pages of the main browsers on the market.

  • Google Chrome – Select the Chrome menu icon > Select settings > at the bottom of the page, select Show advanced settings > in the Privacy section, select Content settings > select Allow data to be saved locally > select Done.
  • Safari – iOS 8 – Go to Settings > Safari > Block cookies and choose “Always allow”, “Allow only from websites I visit”, “Allow only from current website” or “Always block”. In iOS7 or earlier versions choose “Never”, “From third parties and advertisers” or “Always”.
  • Firefox – Click on the menu and select options > Select the Privacy panel > Under History settings: select use custom settings > To enable cookies, mark the item Accept cookies from sites; to deactivate them, remove the check mark from the item.
  • Edge – Click the Tools button and then Internet Options > Click the Privacy tab and in Settings move the slider up to block all cookies or down to allow them all and then click OK.

For how long will the data be stored?
The period of retention of data collected through the use of cookies will be a maximum of 24 months unless contractual necessity or requests from public authorities.

Who can have access to your data? Who do we communicate them to?
The data collected through cookies may be used by collaborators authorized by the Owner, such as site maintenance, management, marketing and administration staff. They may also be used by any third parties (service, infrastructure, IT providers involved in the management and supervision of the website and similar) that operate on behalf of the Owner and have been duly mentioned as data processors in accordance with the provisions of art. 28 of GDPR. With your consent, they may also be used by third parties who install their cookies on the owner’s website.

What are your rights as an interested party?
The GDPR recognizes the following rights regarding your personal data that you can exercise within the limits and in compliance with the provisions of the law:

  • Right of access by the data subject (art. 15);
  • Right of rectification (art. 16);
  • Right of erasure (right to be forgotten) (art. 17);
  • Right to restriction of processing (art. 18);
  • Right to data portability(art. 20);
  • Right to object (art. 21): the data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
  • Automated individual decision-making, including profiling (art. 22);
  • Right to revoke the consent given at any time, without prejudice to the lawfulness of the processing based on the consent given before the revocation.

You can obtain this by sending a written request addressed to the Data Controller at the postal address or by e-mail, as indicated previously.
Furthermore:

How is personal data protected?
Personal data will be processed using technical and organizational security measures appropriate to the nature of the data to ensure its integrity and confidentiality and protect them against the risks of unlawful intrusion, loss, alteration or disclosure to third parties not authorized to process them.

Updates
The Owner reserves the right to modify and update this information at any time. Changes will apply from the day of their communication or publication. It is therefore necessary that you regularly check the information in force.

Further information
For more information regarding the processing of personal data, please consult the privacy policy on this website. For more details on the cookies used, we also invite you to consult the designated cookie area accessible from the banner (Link at the bottom of this information)

CookieDurationDescription
VISITOR_INFO1_LIVE5 months 27 daysA cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSCsessionYSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devicesneverYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-idneverYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.

CookieDurationDescription
_dc_gtm_UA-12090850-121 minuteNo description
_ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_ga_TGP7PQR8E52 yearsThis cookie is installed by Google Analytics.
_gid1 dayInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_hjAbsoluteSessionInProgress30 minutesHotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.
_hjFirstSeen30 minutesHotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.
_hjid1 year“Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.”
_hjIncludedInPageviewSample2 minutesHotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit.
_hjIncludedInSessionSample2 minutesHotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit.
_hjSession_10691130 minutesNo description
_hjSessionUser_1069111 yearNo description
_hjTLDTestsessionTo determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails.
CONSENT2 yearsYouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
LSW_WEBsessionThe domain of this cookie is owned by api.at.getsocial.io. This cookie is used for the purpose of tracking social shares.

CookieDurationDescription
ARRAffinitysessionARRAffinity cookie is set by Azure app service, and allows the service to choose the right instance established by a user to deliver subsequent requests made by that user.
ARRAffinitySameSitesessionThis cookie is set by Windows Azure cloud, and is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.
wp-wpml_current_language1 dayThis cookie sets up your current selected language.

CookieDurationDescription
cookielawinfo-checbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance11 monthsQuesto cookie viene impostato dal plug-in del consenso cookie del GDPR. Questo cookie è utilizzato per memorizzare il consenso dell'utente per i cookie della categoria "Prestazioni".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

CookieDurationDescription
CookieLawInfoConsent1 yearNo description